Most of the time, common internet related issues can be solved via our remote assistance. Here is how to do that:

1. Please use only computer (desktop or laptop) to follow these instructions, NOT mobile devices or iPad. You need to be in the same local network as your CCTV, or Door access control system.

2. CLICK HERE FOR Support via Teamviewer. The Teamviewer software should be downloaded automatically. Sometimes it might take up to 2-3 mins to download

3. Run the software you have downloaded at step 2 (no need to install, run it only)

4. Give us a call , or initiate an online chat with the chatbox at the bottom right corner, tell us your “Your ID” and “Password” shown on the screen.

That will be all. Just leave the rest of the work to us! 🙂

We have a Youtube channel that has many tutorials dedicated to cover common problems regarding CCTV systems as well as product showcases and comparisons of different cameras.


About us

The average home owner or prospective user definitely lacks the technical expertise needed to properly identify and choose the CCTV cable that is most suitable for his needs. Consequently, the intervention of a consulting firm that is capable of guiding the prospective clients in making the right decision is therefore by all means necessary. 

CCTV home is an example of such a company. It basically tests, evaluates and guides consumers in purchasing the right surveillance equipment. To get started, you can visit our website CCTV home or Contact Us is all that is necessary.  A member of its customer care department is always on standby and very eager to receive any incoming inquiries and act on them soonest possible.

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